Technical support request for PDC-2.6 and/or PDC-2.6P


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This document specifies the information we require to assist with support issues.
Supplying as much information as possible results in a better level of support.

  Contact name
  Phone Number
Email Address
PDC Serial Number
(Located on underside of PDC chassis)
Microphone Serial Number
Software Version
(Go to Help Menu, About)
  Firmware Version
(See IO Manager page of Control Panel)
  Preamp Version ?
  Digital Outputs ?
  Balanced Analog Outputs ?
  Fault Description  
 
  Front Panel LED Colours when
the fault occurs:
I/O
VOL
P1
P2
P3
 
  Sync source used when
the fault occurs:
  PDC input used when
the fault occurs:
  Output used when
the fault occurs:
  Does the PDC
communicate
with the PC ?
  PDC Configuration
  Description of PDC
connection method: