Here at DEQX, we pride ourselves on our commitment to long-term support of our products. The DEQX-Cal software is compatible with all DEQX processors from the HDP-3, HDP-4 and HDP-5, and back to the original PDC-2.6, and many original DEQX processors have been in the field for well over two decades and continue to be used daily.

Beta Customer Service Desk

Gen-4 software is still in beta. We have a Gen-4 Beta Customer Service Desk setup for beta users to access documentation and new beta software releases as well as lodge requests for support, report bugs or request features. Click on the button to open the Customer Service Desk in a new window.

You will need your registered email address and the password you created to log in. You should have received an email from DEQX customer service desk once your Gen-4 purchase was finalised, if you have not received it, please check your spam folders and if you can't find it, please email support@deqx.com.

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